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What is After Sales Service?
 
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After sales service refers to everything you do to take care of and feed your valued customers after they buy your product. This type of customer aftercare is important for any business, but especially for small businesses where every client counts. More than just saying "Thanks," long-term success is built on real and lasting customer relationships. Top-quality after sales service is good for you and for your customer. They get the most out of your product or service, and are happier with it, and therefore want to order again and tell the world how great you are. Check out the entire After Sales Service playlist here: https://www.youtube.com/watch?v=X4CgYFiuZk4&list=PLWib63KCH1dIhuh0U9VxsFVADQBYLylYR Get the step-by-step guide to After Sales Service: https://www.infusionsoft.com/product/after-sales-service?ls=social&utm_source=youtube&utm_medium=video&utm_campaign=aftersales&utm_term=whatis180424&utm_content=social Infusionsoft’s powerful customer relationship management (CRM) software integrates with apps you use daily to get your sales and marketing efforts more organized, deliver personalized follow-up service, and close more sales. Learn more, demo our marketing software, and start a free trial: https://goo.gl/pGEk5W. Subscribe to our YouTube channel: https://www.youtube.com/infusionsoft Follow us on Twitter: https://twitter.com/infusionsoft Like us on Facebook: https://www.facebook.com/infusionsoft Follow us on LinkedIn: http://www.linkedin.com/company/infusionsoft
Views: 5183 Keap
The Pulse - Consumer Products and after sales service
 
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I am sure all of you have had some experience in buying consumer goods, be it a laptop, fridge, air conditioners, mixer, grinders or your mobile phones. The biggest determinant during buying these consumer durables is often the after sales service. Say for example, if your mobile phone gives you a problem, you look for a dedicated service centre but many times you end up dissatisfied, even to the extent of thinking that you will dump your product but not go the customer care service department. How crucial is the after sales service in times when customer preferences and expectations are fast changing, what are the forums available to address the problems related to after sales service, and what can the government do to redress the problems, Watch your fortnightly show THE PULSE on CONSUMER PRODUCTS : AFTER SALES SERVICE with an erudite panel of guests - 1- Dr.Mamta Pathania, Co Project Director,National Consumer Helpline,Centre for consumer studies,Indian Institute of Public Administration 2- Sri Ram khanna,,Managing Trustee Consumer Voice 3-Dr Mahesh Gupta, Chairman, Kent RO Systems 4-Anisha Motwani,Managing Partner at STORM the NORM Ventures, 5-Virag Gupta, Advocate,Supreme Court Anchor - Neelu Thomas
Views: 9725 Rajya Sabha TV
After Sales Service That Grows Customer Value
 
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The first goal of after sales service is to take great care of your customers. The next goal of after sales service is to build customer loyalty and trust, which is good for business and good for future sales. Those sales can take many forms: 1. Product and service pairings 2. Upselling (plus warranties and special services) 3. New products and services 4. Customer loyalty programs Check out the entire After Sales Service playlist here: https://www.youtube.com/watch?v=X4CgYFiuZk4&list=PLWib63KCH1dIhuh0U9VxsFVADQBYLylYR Get the step-by-step guide to After Sales Service: https://www.infusionsoft.com/product/after-sales-service?ls=social&utm_source=youtube&utm_medium=video&utm_campaign=aftersales&utm_term=servicethat180424&utm_content=social Infusionsoft’s powerful customer relationship management (CRM) software integrates with apps you use daily to get your sales and marketing efforts more organized, deliver personalized follow-up service, and close more sales. Learn more, demo our marketing software, and start a free trial: https://www.infusionsoft.com/?ls=social&utm_source=youtube&utm_medium=video&utm_campaign=boilerplate&utm_term=aftersalesc180425&utm_content=social. Subscribe to our YouTube channel: https://www.youtube.com/infusionsoft Follow us on Twitter: https://twitter.com/infusionsoft Like us on Facebook: https://www.facebook.com/infusionsoft Follow us on LinkedIn: http://www.linkedin.com/company/infusionsoft
Views: 899 Keap
Defective Product, Worst After Sales
 
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IN PEHREDAAR THIS WEEK Disgruntled Yamaha consumer demands a refund for defective bike, company refuse. Pehredaar ensures relief. RCOM irregular and arbitrary deduction stopped only after Pehredaar intervention. Flipkart exchanges product. Consumer demands a refund, company denies till Pehredaar takes up the case with the company.
Views: 1058 CNBC Awaaz
BOAT AFTER SALES SUPPORT---- REVIEWED (CRAPPY??/WORTH IT??)
 
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NAMASHKAAR DOSTON ISS VIDEO MAE MAINE APNA EXPERIENCE SHARE KIYA HAI BOAT KE AFTER SALES SUPPORT KAA TO KAISA RAHA MERA EXPERIENCE JAANNNE KE LIYE DEKHIYE PURA VIDEO BOAT SUPPORT PAGE URL http://www.boat-lifestyle.com/support.html video tutorial https://youtu.be/27TGfWd3AdI judiye RND TeCH ke social media pages se facebook - @rndtech9 twitter - @rndtech9 blog www.rndblog.wordpress.com
Views: 3334 AYUSH BANERJEE
2019 After-sales Service Predictions
 
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Available now: http://bit.ly/2NhTNhd The widening gap between customer expectations and after-sales service realities has served as the catalyst for manufacturers to make major changes and, ultimately, the shift toward servitization. This shift, where manufacturers must evolve from selling products to selling the outcome or value that products deliver, is driving manufacturers to change the way they do business. That’s why we created our newest Orange Paper, 2019 After-sales Service Predictions: Powering The Journey To Servitization Through Maximized Product Uptime – to help manufacturers evolve their after-sales service operations from reactive, break-fix models, to ones focused on maximized product uptime. In our 2019 After-sales Service Predictions Orange Paper, we collected insights from academics, customers and industry leaders to understand how manufacturers can capitalize on this significant business opportunity to improve customer loyalty and financial performance over the course of the next year.
Views: 26297 Syncron
Product Sampling - Smart Sales Strategy Or Complete Waste Of Time?
 
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Product Sampling - Smart Sales Strategy Or Complete Waste Of Time?***Download My Be-Back Follow Up Script Guide & Process here: http://www.tanyaaliza.com/116download Should you sample out your products as a sales strategy to get more customers and teammates for your business? After all…you know you’ve got some amazing products! And people won’t know unless they sample them, right? Well…that all depends. I do believe there’s a time and a place for product sampling…and if you’re not sure how to go about it you could end up spending a lot of precious time and money. In this week’s Episode, I’m sharing exactly who to give samples to and when and how to go about it so you don’t waste precious time or hard earned money. ***Download My Be-Back Follow Up Script Guide & Process here: http://www.tanyaaliza.com/116download 📝 Show Notes and Resources mentioned in the video 💎The Ultimate Branding Blueprint - http://www.ultimatebrandingblueprint.com This is my signature course when it comes to building an Influential Brand Online that attracts leads and sales for your business. 💻Immediate Yes Formula - http://www.tanyaaliza.com/iyf If you haven’t seen this training by Cesar Rodriguez (my husband) on ‘Getting anyone to say to say YES to anything, without thinking about it’ it’s a powerful training that I highly recommend you watch. Cesar is a beast when it comes to Prospecting and Recruiting in the Cold Market and his forte is Recruiting UP and talking to Business Owners and Professionals. 🔥Beyond Objections – http://www.tanyaaliza.com/go/beyond-objections In this powerful 77 min Audio training and downloadable Cheat Sheet you will be equipped to handle any objection or question that your prospect gives you after you share your business with them. Download the audio to your smartphone, tablet or computer and take it with you on the go, at the gym or in the car and become a professional in closing the sale without being salesy or weird. It’s all about finding out what the REAL questions and objections are and leading them into the direction of a sale or new teammate. ———Connect With Tanya——— ***Join My Free Private Facebook Mastermind: http://www.buildlikeabossgroup.com/ 🙋‍Tanya Aliza on Social Media: http://www.tanyaaliza.com http://www.facebook.com/tanyaaliza http://instagram.com/tanyaaliza http://twitter.com/tanyaaliza Share this video – https://youtu.be/ksxX3xoWpDE About this video: In this episode, I share my best sales strategy to help you become successful with your product sampling marketing. Most network marketing training encourages product sampling, but a good sales prospecting marketing strategy will help you know that not all products should be sampled. Social sampling is a great sales prospecting tool that can deliver network marketing success. The best product sampling strategy is the one that delivers results and a last network marketing success tip I’ll give you is to use only the best prospecting methods.
Views: 2497 Tanya Aliza
Aftersales service & customer support
 
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Throughout the product's life cycle, you propose, define and implement an optimized support system comprising documentation, user training, tools, spare parts, etc., in line with customer requirements and the type of product involved. You will monitor and optimize this system throughout the product's life, until it is withdrawn from service.
Views: 770 Safran
GTA Online Selling Full Nightclub All Cargo/Product 360 Crates, $1,987,500!
 
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Me selling a full nightclub all product and cargo. This took me around 2 and a half days to produce it all. I left my PS4 on and went on the cameras while it produced all night. I will be making a detailed money guide on this very soon. I hope you guys enjoyed. Reddit Thread- https://www.reddit.com/r/gtaonline/comments/91n3p9/nightclubwarehouse_money_making_explained/ Support me on Patreon: https://www.patreon.com/TheProfessional1994 Follow me on Twitter: https://twitter.com/Patrick21611
Views: 212001 TheProfessional
The Hardest Product to Sell After 'Back to School' Sales End
 
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The new AFTER HOURS is out! Watch it here: http://vid.io/xcuS It's back to school time! Make sure you watch the end of the video for a special message from Dan. SUBSCRIBE HERE: http://www.youtube.com/cracked See more http://www.cracked.com LIKE us on: http://www.facebook.com/cracked FOLLOW us on: http://www.twitter.com/cracked FOLLOW us on: http://cracked.tumblr.com
Views: 137876 Cracked
How Can You Find Jobs After Sales?
 
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A career after sales can take you in new directions. For jobs after sales, read our tips: http://lucas.gp/SqFvcV. To help figure out what to do after a sales career, ask yourself what you enjoyed about selling, make note of the skillsets that you’ve acquired, decide if you might want to go back to school and use your network for support. Subscribe to our YouTube channel: http://lucas.gp/3z9sQB Lucas Group is North America’s premier executive search firm. We assist clients ranging in size from small to medium-sized businesses to Fortune 500 companies find transcendent, executive talent; candidates fully realize their ambitions; and associates find professional success. To learn more, please visit Lucas Group at http://www.lucasgroup.com and connect with us on social media: Twitter: http://lucas.gp/Ggrm3l LinkedIn: http://lucas.gp/wbZb2f Facebook: http://lucas.gp/dy2Aue Also, check out www.yourcareerintel.com for advice on hiring, finding your next role, or brushing up on your professional skills.
Views: 1473 lucasgroup07
How To Get A Product Deal After The Deal Has ENDED!!!
 
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Check out how to get product deals after they have already ended! Welcome Everyone To Mr FBA UK YouTube Channel! Great To Have You Here! If you haven't already "SUBSCRIBE" to the Mr FBA UK YouTube channel for awesome content: https://www.youtube.com/MrFBAUK Why not JOIN our FACEBOOK Group: https://www.facebook.com/groups/mramazonuk/ RECOMMENDED SERVICES FOR BEGINNERS: Want automated help deciding on which products to buy? Then check out BuyBotPro or FBA Multi-Tool: BuyBotPro: https://tinyurl.com/yc9r2zsr FBA Multi-Tool: https://tinyurl.com/y86736aj Do you want after sales analytics so you can track your daily, weekly and monthly sales and profits? Well now you can with Seller Board. Sign up here for a 2 month FREE TRIAL instead of the normal 1 month: https://sellerboard.com/?partner=00527. Want automated repricing so you don't have to spend ages changing the prices of your products? Then check out Bqool. Bqool: https://tinyurl.com/ycjpz8mj Want daily product leads to buy to sell on Amazon and make a profit? You can check out Online Arbitrage Deals. Online Arbitrage Deals: & DISCOUNT CODES: https://www.onlinearbitragedeals.com?rfsn=1895668.3612d2 Discount Codes for OnlineArbitrageDeals: DC 79 for Silver Package at £79+VAT Instead of £99+VAT DC 139 for Silver Package at £139+VAT Instead of £179+VAT DC 199 for Silver Package at £199+VAT Instead of £249+VAT Want to make EXTRA money selling your Amazon product leads to Online Arbitrage Deals for £10 Per Lead?!?! All you will need is BuyBotPro: https://tinyurl.com/yc9r2zsr Then sign up to start selling your leads today:https://www.onlinearbitragedeals.com/deal-arbitrage/ Want sourcing software where you can scan online stores for deals which you can then buy to sell on Amazon for a profit? Then check out FBA Wizard. FBA Wizard: https://fbawizard.com/welcome Want to get FREE cashback every month up to £250? Complete Savings give you an AWESOME 10% Cashback. Complete Savings: https://www.completesavings.co.uk/
Views: 191 Mr FBA UK
Smart PLM for people working in After Sales
 
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In many companies, After Sales has a significant impact on revenue generation – directly with spare parts and services, and indirectly affecting rebuy from customers. However, it is a costly function with staff helping customers and stocked spare parts. With Smart PLM, you can: - Enable customers to find information and order spare parts online - Secure easy access for staff to the latest and historical product versions - Produce spare parts on demand using Additive Manufacturing - Produce easily understandable manuals and instructions This will enable your company to enjoy improved revenue growth – both top and bottom line. See more: Smart PLM for people working in Production https://youtu.be/btm6X_euxxs Smart PLM for people working in Marketing and Sales https://youtu.be/0cJBIVe7nLs Smart PLM for people working in Purchasing https://youtu.be/Gz8UGH0HYQE Smart PLM for people working in Engineering https://youtu.be/R6JKRnjSdr0
Views: 75 PLM Group
KLENCO - Corporate Video
 
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Klenco strives to offer our customers the best product and process solutions to the cleaning problems they face – through expert advice, quality products and professional qualified after sales service.
JCB Parts and Service Aftersales
 
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We pride ourselves on our reputation for high-quality products, superb service and unrivalled expertise. As the distributor for JCB, it’s not just about selling a machine and then walking away. It’s about finding the right product for you, getting to know your business and helping you to continue to get the best from your machines throughout their lifespan. We are dedicated to delivering the highest level of product support to our customers. We employ factory trained sales, parts & service specialists dedicated to improving the relationship with your JCB machine.
Views: 120 JCBCEAustralia
Customer Journey Aftersales Process : Autoline Drive
 
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It’s never been more important to keep your customers engaged during their sales and service experience. In the Age of the Customer, the sales and aftersales cycle flow into each other. The relationship can't just be a "well, hello again" every four years; we need to look after our customers throughout what can be a lifetime journey with us. This video is a step by step guide for how to deliver excellent customer service in the aftersales cycle.
Apple After Sales Service In INDIA II My Experience & Suggestion II
 
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Apple inc. is one of the most trusted brand across the world. with excellent products and after sales service, but In India its all the apple product cost more than the normal rate and even after this people have to face an unacceptable After sale Service in India. In This video I have shared my views and Experience that I had dealing with the service... And even have suggestions for such peoples who are suffering with this problems... You Can Follow me here https://twitter.com/techiesingh https://www.instagram.com/techiesingh https://www.facebook.com/UrTechieSingh
Views: 2175 Techie Singh
Product Design & Marketing: How to make the bond to sell - by André Doumenc
 
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The sales cycle begins with the design of your product. From features to after-sales service, thinking about a product in its entirety is key. However, when it’s about sales and growth, a marketing campaign is not always the holy solution ;) It’s then important to bond marketing and product design upstream to avoid mistakes. During this 45 minutes workshop, André Doumenc, will share the lessons learned and mistakes to avoid, when designing a product, to be sure to meet your customers expectations: • How to apply concepts from Marketing to Product Design: right item, right quantity, right place, right time, and right price • How to master the conception process André Doumenc (https://fr.linkedin.com/in/andré-doumenc-61191521) is a concept designer and digital artist. He founded Silex Design in 2009, a product design agency that helps companies - startups and corporations - from product conception to design and realization. You can find the slides here: http://www.slideshare.net/_TheFamily/product-design-marketing-how-to-make-the-bond-to-sell-by-andr-doumenc At TheFamily, we believe that anyone can become a great entrepreneur. Find more info here: http://www.thefamily.co/
Views: 663 Startupfood
After Sales Service & Repair - G&B Electronics
 
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Customer support during the product lifecycle is vital so G&B offer a variety of options designed to suit your particular requirements. Returns, repairs, recalibrations, modifications and upgrades are all catered for and carried out in accordance with IPC standards. In or out of warranty product repairs or upgrades can be quoted directly with your customer minimising your administration costs. Alternatively “new for old” exchange programs can be set up. Whatever you need and however you choose to handle this area of your business G&B have the flexibility to operate procedures cost effectively. If G&B are dealing direct to your customer additional benefits include: Reduced overall shipping charges Reduces your stores requirements Reduced cost of admin
Views: 30 gandbelectronics
How To Find A Product To Sell On Amazon In 5 Minutes (Jungle Scout Review)
 
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FREE AMAZON FBA TRAINING: https://projectlifemastery.com/fba/?utm_medium=social&utm_source=youtube&utm_campaign=free-amazon-fba-training-promo&utm_term=jungle-scout-review&utm_content=lc-youtube-description Learn how to find a product to sell on Amazon in only 5 minutes in this Jungle Scout review, so that you can start to private label a product and sell it on Amazon FBA. In this video, Stefan quickly shows you how to research and analyze any niche market or product on Amazon to help you determine whether or not it's a profitable and worthwhile product for you to sell on Amazon. "I'll mention this again in my previous video on how to find profitable niches and products on Amazon I did mention the importance of doing the research--you need to make sure before you sell any product on Amazon or private label one that you spend extra amount of time on researching a niche and market. If you do a poor job at this what I'm showing you right now, you pick the wrong niche or the wrong product to sell on Amazon then it almost doesn't matter how much marketing that you do or how much do you try to sell it--if there's not a demand there, there's not a market, there's not a niche there. There's not people that are already buying products in that market the you're going to have a really hard time selling on Amazon." ★☆★ VIEW THE BLOG POST: ★☆★ https://projectlifemastery.com/greg-mercer-jungle-scout/?utm_medium=social&utm_source=youtube&utm_campaign=blog-post-promo&utm_term=jungle-scout-review&utm_content=lc-youtube-description ★☆★ SUBSCRIBE TO ME ON YOUTUBE: ★☆★ Subscribe ► http://projectlifemastery.com/youtube ★☆★ FOLLOW ME BELOW: ★☆★ Blog ► https://www.projectlifemastery.com/?utm_medium=social&utm_source=youtube&utm_campaign=homepage-promo&utm_term=jungle-scout-review&utm_content=lc-youtube-description Twitter ► http://www.projectlifemastery.com/twitter Twitter ► http://www.twitter.com/stefanjames23 Facebook ► http://www.projectlifemastery.com/facebook Facebook ► http://www.facebook.com/stefanjames23 Instagram ► http://projectlifemastery.com/instagram Instagram ► http://www.instagram.com/stefanjames23 Snapchat ► http://projectlifemastery.com/snapchat Periscope ► http://projectlifemastery.com/periscope iTunes Podcast ► http://www.projectlifemastery.com/itunes ★☆★ ABOUT PROJECT LIFE MASTERY: ★☆★ The Project Life Mastery YouTube channel is the place to be for motivational, inspiring, educational, and uplifting self improvement videos. You can also follow for videos about online business, Amazon, and making money online! ★☆★ MY PRODUCTS & COURSES: ★☆★ Life Mastery Accelerator ► https://projectlifemastery.com/lifemasteryacceleratorcourse/?utm_term=jungle-scout-review Online Business Mastery Accelerator ► https://projectlifemastery.com/onlinebusinessmasteryacceleratorcourse/?utm_term=jungle-scout-review Morning Ritual Mastery ► https://projectlifemastery.com/morningritualmasterycourse/?utm_term=jungle-scout-review Affiliate Marketing Mastery ► https://projectlifemastery.com/affiliatemarketingmasterycourse/?utm_term=jungle-scout-review Kindle Money Mastery ► https://projectlifemastery.com/kmoneymasterycourse/?utm_term=jungle-scout-review 24 Hour Book Program ► https://projectlifemastery.com/24hourbookcourse/?utm_term=jungle-scout-review Kindle Optimizer ► https://projectlifemastery.com/koptimizercourse/?utm_term=jungle-scout-review ★☆★ MERCHANDISE: ★☆★ Mastery Apparel ► http://www.masteryapparel.com ★☆★ RECOMMENDED RESOURCES: ★☆★ https://projectlifemastery.com/resources/?utm_medium=social&utm_source=youtube&utm_campaign=plm-resources-page-promo&utm_term=jungle-scout-review&utm_content=lc-youtube-description
Views: 171547 Project Life Mastery
Manage Your After Sales Service : Improve Customer Relations
 
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http://www.salesbabu.com/crm/customer-service-support-software/ In current scenario, After Sales Service is as much important, or rather more important then sales. Customer judge their vendors on the basis of service they provide once the product is sold. So manage your service by SalesBabu Service Management Software.
Views: 1914 SalesBabu CRM
Sergio Rocha Grecco, After Sales Service Corporate Manager, Marposs
 
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In this exclusive interaction with Machine Tools World, Sergio Rocha Grecco, After Sales Service Corporate Manager, Marposs elaborates on product display at IMTEX 2019
Views: 135 Machine tools World
BinBill eHome App-  All in One After Sales Information eHome, Product support
 
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BinBill helps you build your home to manage your Appliances, Car, Bike, Bills, Expenses even Documents at One place
Views: 273 BinBill eHome
9 Ways to Delight Customers After the Sale
 
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It's called the sales life cycle because it's supposed to circle back for future sales, not end with just one. With that in mind, here are nine after sales practices that will help you build strong customer relationships that keeps them coming back. 1. Cards 2. Unique Packaging 3. Coupons 4. A phone call 5. Tutorials 6. Surveys 7. Birthday connections 8. Holiday announcements 9. Personalized thank you gifts Customer aftercare like this not only creates customer loyalty, but invites your customers to come back again and again, and keeps your business front of mind. Check out the entire After Sales Service playlist here: https://www.youtube.com/watch?v=X4CgYFiuZk4&list=PLWib63KCH1dIhuh0U9VxsFVADQBYLylYR Get the step-by-step guide to After Sales Service: https://www.infusionsoft.com/product/after-sales-service?ls=social&utm_source=youtube&utm_medium=video&utm_campaign=aftersales&utm_term=9ways180424&utm_content=social Infusionsoft’s powerful customer relationship management (CRM) software integrates with apps you use daily to get your sales and marketing efforts more organized, deliver personalized follow-up service, and close more sales. Learn more, demo our marketing software, and start a free trial: https://www.infusionsoft.com/?ls=social&utm_source=youtube&utm_medium=video&utm_campaign=boilerplate&utm_term=aftersalesb180425&utm_content=social. Subscribe to our YouTube channel: https://www.youtube.com/infusionsoft Follow us on Twitter: https://twitter.com/infusionsoft Like us on Facebook: https://www.facebook.com/infusionsoft Follow us on LinkedIn: http://www.linkedin.com/company/infusionsoft
Views: 1487 Keap
Maintain Amazing Customer Service Even After Making the Sale
 
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Go to http://www.Hyken.com to learn more about Shep Hyken, customer service speaker and expert. Professional speaker and New York Times bestselling author, Shep Hyken discusses how the most abused customer is the sold customer. Years ago, when I was just starting to speak and consult on customer service, my friend Dr. Larry Baker shared this concept with me. Now the word abused may be a bit strong, but his point was well taken. For some customers, the pre-purchase experience is better than the post-purchase experience. My belief is that the customer service starts and the experience begins the moment the customer just thinks about doing business with you. Customer service isn’t something that happens after the sale, it is also how the customer is treated leading up to the sale. And once it starts, it continues through the entire life of the relationship you have with that customer, which hopefully is for a very long time. Recently I had the pleasure of experiencing Joey Coleman present a speech on the First 100 Days. This refers to the first 100 days after a customer pays for whatever you sell. Once the customer buys from you, until the customer gets or uses the product or service you sell, is the time the buyer may have second thoughts, or worse get buyer’s remorse. This is where the customer may potentially feel abused or neglected. For example, you buy something on a website and it takes several days or longer before your order arrives. Or, you sign a contract to build a home, yet it may be months before any construction begins, let alone actually moving into the home. Or after months of consideration, you sign an agreement with a consultant, but the project doesn’t begin for 30 days. Coleman’s idea is that the best opportunity for a loyal customer comes in that first 100 days. His entire presentation was about managing just those 100 days. Of course, you need to manage the long term experience, but those first 100 days are where you have your best opportunity to earn loyalty. In the customer journey map there are many touch points. These are the places where customers interact with your employees. The idea of managing the 100 days is to create additional touch points, which further enhance the experience. This is proactive customer service. Let’s use a hotel as an example. Typically, you make a reservation, receive the confirmation, show up, go about your business, and check out. If the stay is pleasant and the hotel staff takes care of you, you’ll probably come back. However, there may be a way of enhancing the guest experience that creates a stronger bond and raises the likelihood the guest will come back. Imagine this scenario: You may make your reservation a month, or even longer, ahead of your stay. Within moments of making the reservation, you receive an email that confirms the details. That’s expected and a good start. Then, just a two days later, someone from the hotel calls you to ask you if you have any special preferences, allergies, or anything else that the hotel may want to know to enhance your experience with them. Two weeks from the date of your arrival you get another call from the hotel. This time it is the concierge calling to ask if you need any restaurant reservations or have any other needs he or she can help with. Finally, you arrive and check in. You are warmly greeted. Your requests and needs have been taken care of, and just a few minutes after you are in the room the person who checked you in calls to make sure you’re happy with your room. Two days after your stay you get a call from a hotel staffer thanking you and asking for feedback. You get the idea. This type of customer service and experience strategy will work with any type of business. Take your already great customer service up a level by adding intentional and additional interactions that confirm in your customer’s mind that he or she made the right decision to do business with you. To hear more customer service tips, listen to interviews, read his blog and learn about The Amazement Revolution go tohttp://www.hyken.com. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees. Facebook: http://www.facebook.com/ShepHykenSpeaker LinkedIn: http://www.linkedin.com/in/ShepHyken Google+: http://www.gplus.to/ShepHyken Twitter: http://www.twitter.com/Hyken 314-692-2200 Category People & Blogs License Standard YouTube License
Views: 4351 Shep Hyken
Tough sales job interview questions and how to answer them - Answer for Sell me this pen
 
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Get the latest interview tips,Job notifications, top MNC openings, placement papers and many more only at Freshersworld.com( https://www.freshersworld.com?src=Youtube ). Here is a video on “Tough sales job interview questions and how to answer them ” by a softskill trainer “Krupa”. Make a note about all the points and turn your skill to profession. Hope this information helps you in getting your dream job. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube Download our app today to manage recruitment when ever and where ever you want : Link :https://play.google.com/store/apps/details?id=com.freshersworld.jobs&hl=en ***Disclaimer: This is just a training video for candidates and recruiters. The name, logo and properties mentioned in the video are proprietary property of the respective organizations. The Preparation tips and tricks are an indicative generalized information. In no way Freshersworld.com, indulges into direct or indirect promotion of the respective Groups or organizations.
ReplyManager eBay After Sale Workshop Product Demo
 
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ReplyManager unveils version 6.5 which includes the integration for eBay's After-Sale feature to help eBay sellers manage Returns and Cancellations directly from within ReplyManager. Plus we've also added Notes to the Resolution Center. Join Jodi Gaines Pereira, Co-Founder and CEO of ReplyManager, as she takes you through the eBay Returns and Cancellations features including implementation, use, and a tour of all features that ReplyManager has to offer to online sellers, including Amazon merchants. ReplyManager is a web-based message management tool designed to help online sellers manage high volumes of incoming email messages from eBay, Amazon, Sears, Alibaba and more. It is an eBay Compatible software that fully integrates with eBay customer service features with support for multiple accounts around the globe. It's the perfect all-in-one solution for eBay sellers. Instructions to Implement eBay After-Sale in ReplyManager: https://replymanager.com/customer-support/resources/ebay-returns-cancellations For a Free Trial Visit: https://replymanager.com/free-trial ReplyManager on Facebook: https://www.facebook.com/replymanager ReplyManager on Twitter: https://twitter.com/replymanager ReplyManager on Google+: https://plus.google.com/+ReplyManager ReplyManager on YouTube: http://youtube.com/replymanager
Views: 1087 ReplyManager
eBay Training Videos - Part 24 Post Sale Analysis - After Sales
 
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http://www.theinfomarket.co.uk/products/salehoo I analyze the results after my item has sold. I tell you why my listing got over 100 unique hits while my competitors only got 4 unique hits to their listings. ___________________________ Other Resources: Silent Sales Machine: Arguably the all time best selling ebook about online business success ever sold: http://www.theinfomarket.co.uk/products/silentsales Then to take things further join the My Silent Team membership site, which has a massive amount of training on both the basics and advanced aspects of selling on eBay and Amazon. As well as all other aspects of online business, from a well respected group of experts and an active community & forums. http://www.theinfomarket.co.uk/products/silentteam
Views: 804 theinfomarket
Transform your After-Sales Service to Increase Profitability and Drive Growth
 
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After-sales service allows organizations to gather critical knowledge about how products and service are intended to perform, up-to-date product configurations, and service information history. Prevent outdated service manuals, duplicate content, incorrect part numbers, and misleading instructions by creating, managing, and delivering your service content. Learn how to: -Create and develop 3D technical illustrations, animations, and textual content -Manage and organize information from multiple sources to facilitate content reuse -Deliver and distribute technical content across print, web, and mobile devices During this 45 minute webinar you will learn how to create, manage, and deliver service content the right way!
Views: 72 EACPDS
An authorised after-sales solution by leading brands! I Reliance resQ
 
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Don't know where to take your product for repairs? Worry not, resQ has got your back! Whether you have bought the product from Reliance Digital or not, you can avail resQ's repair services authorized by leading brands. Check out this video for more info!
Views: 74992 Reliance Digital
How to Calculate Sales Price After Discount
 
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NEXT: https://www.youtube.com/watch?v=0zHyC-un-MQ&list=PLJ-ma5dJyAqokvhu6xriRkxTdAF1rdX1V
Views: 170832 Anil Kumar
ये AC लेकर गलती कर दी || मेरे पैसे बर्बाद हो गए || आप भी बच के रहना | AFTER SALES SERVICE REVIEW
 
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Watch out one of the worst after sales service provided by top ac companies in india This is my personal experience with Carrier Media India I bought Carrier 1.5 Ton 3 Star BEE Rating 2017 Split AC - White (Ester+ 18k 3 Star Cyclojet, Copper Condenser) in June 2017! we all purchase the best product from our Hard Earned Money but we should consider After Sales Service as well. Therefore i am showing you the after sales service done by Carrier. When i bought Carrier AC they didn't provide installation in my City by saying that its Remote Location. then i was left with no option and i went for Split Ac Underground Installation from a Local Service Center. After 8 months Split AC Cooling problem Occurred and as usual i contacted Carrier and put Service Request. the Split AC Engineer camed after many days. When he reached my home i saw that he doesn't have any tools to service my Carrier 1.5 ton Split AC. He asked for a Bucket , mug , brush and detergent. i gave him best detergent i have and after service when he was unable to Troubleshoot Split AC Cooling Problem. he simply said that we need to Reinstall your Split AC as you have Split AC leakage problem. i asked him to check AC leakage problem he told me that we don't have any tools for detection. Simply they demand 10000rs as installation cost for split ac. which includes best split ac copper pipe and drain pipe. i don;t understand why should i pay such a huge amount when my Carrier AC warranty is left yet. After again contacting Carrier they didn't solved the problem. its is my request to please like and share this video don't forget to subscribe to my channel. Top 10 Best AC Brand in India 1. Mitsubishi Mitsubishi electric provide best and heavy duty air conditioner even some of O General AC are using mistubishi compressor because of their quality but we know quality comes with high price tag yes you have to spend more for mistubishi air conditioner this is a Japanese company and it is value for money 2. O-General O General air conditioner all the best in current Indian market because they are wrapped up and simply the best even many of customer are saying that they haven’t any program in life time with general AC this company is also based on Japan their service quality is good up available in the area and you are willing to spend a little bit more then go for general AC. 3. Hitachi Hitachi another Japanese based company providing good quality product. Hitachi selling more air conditioner in India then mistubishi and general because it have slightly lower price then both of them 4. Daikin Daikin is also a good and world class air conditioner there comes with approximately same price tag as Hitachi but we don’t know about service quality some of users are complaining that service is not available in the area please make sure if there is service centre then you can choose this one as well. 5. Voltas Voltas is selling much more air conditioner than any other brand in India because of cheap rate and good quality this selling too many products and have very low defective we know some of users are complaining on Internet about their Air conditioner but because of large number they only few percentage you cannot judge a company by these review just check your recommendation is air conditioner requirements and choose any of above using price. 6. Carrier Carrier AC’s are also good the product they are providing looks nice and simple in looks. Carrier is known for ventilation and home cooling. Offering a wide range of air conditioning systems, including central and split units, Carrier is one of the most renowned air conditioner brands in the industry. 7. Sharp We don’t have too many users with sharp ac by according to my research almost user are satsified with sharp airconditioner this is also Japanese brand. 8. LG LG Life good company known as best quality products but in recent few years my of it’s customer are complain about air conditioner provided by LG and it looks they are loosing ground on it. But many are completely satisfy even when I went to LG showroom salesman try to sell me LG product even in cheaper rate. But we should not forget that LG provide much more features than many of other in our list. 9. Whirlpool Whirlpool in an american brand which is selling it’s AC, refrigerator and washing machine within India. THis company also provides beautiful and wide range of it’s air conditioner. 10. Blue Star Blue Start is an Indian based company which is also provides best class AC units in many of countries. Have very less complains but service issue and other customer review pull in down to number 10. Window AC vs Split AC there is no difference in cooling except space requirement. If you have available space for window AC I highly recommend to install it because the price difference between split AC and window AC is about 5 to 10 k this is huge difference and both provide same cooling.
Views: 383986 INFOINSTA
Why Customers won't Switch to Your Product or Service - Sales Influence
 
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In selling, how can you get a customer to switch or change over to your product or service? Find out what the psychological triggers are in the sales process that causes a customer to hesitate and not buy your product or service. Learn their buying decision making process and sell more effectively. For more info on Victor Antonio go to: http://www.VictorAntonio.com Music "Dream Killer" by http://www.LumeraMusic.com/tracks
Views: 16101 Victor Antonio
Toyota  : New look New Touch
 
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Client : Toyota Motor Thailand Co., Ltd. Product : After sales Service Title : New Look New Touch Director : Ake DM Agency : Delphys Hakuhodo Duration : 30 sec Prod. House : DJING PRODUCTION HOUSE VFX : Digital Magic Online : Digital Magic
Realme India CEO : We offer better products than other brands
 
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We recently caught up with Indian CEO of Realme, a new Oppo's subsidiary handset company which has entered the Indian market earlier this year. ' Madhav Seth, CEO, Realme talked about the upcoming smartphones, the future plans and after-sales service. Check out the interview to know more. -~-~~-~~~-~~-~- Please watch: "Report card 2018: Asus India" https://www.youtube.com/watch?v=XUm1VDs2lf0 -~-~~-~~~-~~-~-
Views: 182214 The Mobile Indian
After Effects Product Promo Templates for Black Friday and Cyber Monday | 2018 Collections
 
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Hey everyone, Here is the collections of After Effects Product Promo Templates for Black Friday and Cyber Monday Offer 2018. In This video we have included: 1. Black Friday Sale Promo https://1.envato.market/Ygdjj 2. Neon Sale https://1.envato.market/5bjqN 3. Black Friday Offers https://1.envato.market/oenGm 4. Big Sales Promo https://1.envato.market/doR3k 5. Grunge Sale https://1.envato.market/x9nXv Hopefully, These awesome collections will help you to create better for your Black Friday and Cyber Monday Project.
Views: 633 Nuovo Learn
41 Days After My First Amazon Sale - One Product Hit $5,850.36 In Past 30 Days Of Sales
 
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Did a quick update video to my first private label product on Amazon. I estimate that from this one product I can do roughly $10,000 per month in sales and several thousand per month in profit. Next steps: Launch more products, replicate this same success and grow the business. If you'd like to learn more check out our mastermind: http://chrisloves.com/fba
Views: 6045 Chris Guthrie
BMW M Performance Parts with Matthew Mostafaei, Senior Product Manager Aftersales
 
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Matthew Mostafaei, Senior Product Manager Aftersales, BMW of North America walks us through the BMW M Performance Parts displayed at the 2017 LA Auto Show Follow Us: http://www.bmwblog.com Facebook: http://www.facebook.com/bmwblog Twitter: http://www.twitter.com/bmwblog Instagram: http://www.instagram.com/bmwblog
Views: 508 BMWBLOG
Audi Kitchener-Waterloo: After Sales - Ceramic Pro
 
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We now offer an amazing product to our clients called ceramic pro. This product is the premier protection for your Audi and we are thrilled to be able to provide such a solid return on your investment.
DIV15  Brinyte Flashlight Bad Quality Flashlights Bad Support & after sales service
 
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DIV15 Brinyte Flashlight, Failed after just a few hours running as it's not proper waterproof, a lot of humidity inside the led chamber. worst product, bad support by MS Lexi and worst company, waste of Money, unreliable for diving.
Views: 2229 Nick Nelson
Sealed Air and UPS: Taking the pain out of after-sales service
 
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Sealed Air’s Diversey Care division needed to supply parts for its TASKI floor cleaning machines to more than 500 field engineers across Europe, but getting these parts was proving to be time-consuming. Sealed Air teamed up with the supply chain experts at UPS and expanded their delivery options from 19 warehouses to over 15,000 UPS Access Point locations in Europe. This significantly reduced the time field engineers spent getting their spare parts, enabling Sealed Air to improve customer service and save on infrastructure, inventory and operating costs. For more on supply chain services, visit http://www.ups.com/manufacturing.
Views: 3369 UPS
Service After Sale Examples
 
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Examples of service after sales interactions
Views: 726 Greg Curd
Transforming the Value Chain - How Smart, Connected Product Are Transforming Companies
 
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PTC President and CEO and co-author of How Smart, Connected Product Are Transforming Companies, introduces the impact of IoT on business functions across the value chain: Product Development, After-Sales Service, Marketing and Sales, and Security
Views: 757 PTC
DG Help" After Sale Support & Service center Management (Odoo), by ZestyBeanz
 
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"DG Help" After Sale Support & Service center Management (Odoo), by ZestyBeanz - "[email protected]"
Views: 868 Lepeesh Parat
Joint Product Costs and the Splitoff Point
 
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This video introduces the concept of joint costs and the splitoff point in managerial accounting. Joint products refer to two or more products that are produced from the same input. The point at which the raw product is transformed into multiple joint products is known as the splitoff point. (Note: a product with a relatively low sales value may be referred to as a by-product rather than a joint product) Costs incurred prior to the splitoff point are known as joint costs. Joint costs are commonly allocated to the individual joint products (using the relative sales method, physical unit method, or Net Realizeable Value method) for purposes of computing Cost of Goods Sold. However, joint costs are not relevant when deciding what to do with a product after the splitoff point has been reached (for example, in a sell-or-process further decision). After the splitoff point has been reached, joint costs have already been incurred-- thus, managers should only consider the incremental costs and revenues. Edspira is your source for business and financial education. To view the entire video library for free, visit http://www.Edspira.com To like us on Facebook, visit https://www.facebook.com/Edspira Edspira is the creation of Michael McLaughlin, who went from teenage homelessness to a PhD. The goal of Michael's life is to increase access to education so all people can achieve their dreams. To learn more about Michael's story, visit http://www.MichaelMcLaughlin.com To follow Michael on Facebook, visit https://facebook.com/Prof.Michael.McLaughlin To follow Michael on Twitter, visit https://twitter.com/Prof_McLaughlin
Views: 45975 Edspira
BMW AFTERSALES PRECIOUS.
 
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ถ้าความสุขของคุณคือการเดินทางอย่างอิสระ BMW Aftersales ก็พร้อมที่จะ ดูแลรถยนต์ของคุณให้เปรียบเสมือน “สิ่งล้ำค่า” ของเรา
Views: 1106297 BMW Thailand
Sales Call example 1
 
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Views: 857731 Moduslinktube
Meet the Stadler Form team: This is Thomas.
 
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Thomas is our responsible for production, purchasing, quality control and after sales service management. His favourite product is Anna the heater lady. More about the Stadler Form team https://www.stadlerform.com/en-ch/company/team/
Views: 54 Stadler Form
Product 411 - Buying after a Foreclosure, Short Sale, or Bankruptcy
 
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Previous foreclosure or short sale of a government insured loan (VA, FHA or USDA) resulting in a default claim may require a longer waiting period. This guide is intended as general financial information based on current program standards. It in no way constitutes legal advice or credit counseling. Additional overlays or conditions may apply. All loan programs are subject to credit approval and program guidelines. Program standards are subject to change at any time without notice. Interested persons may contact a Waterstone Mortgage specialist for additional information. Equal Housing Lender. Subject to credit approval and program guidelines. Waterstone Mortgage Corporation (NMLS #186434) is a wholly owned subsidiary of WaterStone Bank SSB. (NASDAQ: WSBF). This is not an offer to enter into an agreement. An offer to enter into an agreement may only be made pursuant to subdivisions 3 and 4 of Minnesota Statutes Section 47.206. Minnesota Residential Mortgage Originator Exemption Certificate #MN-OX-40030861. Servicer Exemption Certificate #MN-SX-186434. Wisconsin Department of Financial Institutions Licensee Exempt.
Views: 332 Andy Burton

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